Solutions Architect – Commerce & Order Management

£550 per day | Outside IR35 | Watford – 3 days onsite per week

We’re looking for an experienced contract Solutions Architect to lead the design of a major customer ordering and fulfilment transformation.

You’ll define how commerce, CRM, order management, fulfilment and billing platforms work together, creating a clear architecture that engineering teams and delivery partners can implement.

The role

• Review existing systems and define the target architecture.
• Design the end-to-end customer order journey, including fulfilment, activation and billing.
• Establish system responsibilities and ownership of customer, product and order data.
• Assess third-party platforms and recommend where to buy, configure, reuse or build.
• Define integrations using APIs, events, messaging and workflow orchestration.
• Produce architecture documentation, key decisions and a phased delivery roadmap.
• Lead workshops with business stakeholders, engineering teams and external partners.

What we’re looking for

• Strong Solution Architecture experience across complex business systems.
• Previous delivery of commerce, order management or fulfilment solutions.
• Experience integrating different CRM platforms, including Salesforce, with wider enterprise systems.
• Ability to evaluate platform options and explain technical and commercial trade-offs.
• Experience designing reliable cross-system processes, including failure handling and reconciliation.
• Confident stakeholder communication and practical architecture documentation.

This role suits an architect with broad experience across multiple platforms and the ability to turn business requirements into a workable technical solution.

You must be able to attend the Watford office three days per week. The rate is £550 per day, Outside IR35.